Privacy Policy

At Bal Pandit, we value your trust. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

• Name and contact details (phone, email, address)
• Payment details (processed securely through our payment partners)
• Communication details (messages, inquiries, or feedback you send us)

How We Use Your Information

We use your personal information only for the following purposes:

• To process and deliver your orders
• To communicate with you about your order or queries
• To provide customer support and after-sales service
• To improve our products, services, and website experience
• To send occasional updates, offers, or newsletters

Data Security & Payments

• All online transactions are protected by SSL encryption (Shopify standards).
• Payments are processed securely through trusted gateways (Razorpay, UPI, Credit/Debit Cards).
• We never store your credit/debit card details on our servers.

Sharing of Information

We do not sell, rent, or share your personal details with third parties, except:

• Trusted logistics partners (e.g., Delhivery) for shipping your order.
• Payment gateway providers for processing secure transactions.
• Legal compliance, if required by Indian law.

Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of promotional emails at any time.

Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies help us understand preferences, but you can disable them in your browser settings.

Grievance Officer (as per IT Rules, India)

If you have any concerns regarding your data privacy, please contact:

Grievance Officer: Bal Pandit
Email: balpanditofficial@gmail.com
Phone: +91-9624246332

Our Promise to Parents

“Your privacy is important to us. We never share your details with third parties. Your data is used only to process your order and support your parenting journey with Bal Pandit.”