Return & Refund Policy

At Bal Pandit, every flashcard set is packed with care, sealed securely, and dispatched only after strict quality checks. We even record a packing video as proof of quality before handing it to our delivery partner — so you can trust that your order leaves us in perfect condition.

When Returns Are Accepted

We accept returns only if the product arrives damaged. Since our flashcards are made to last and packaging is secure, we are confident that damage is rare.

Steps for Return & Refund

1. Inspect on Delivery: If your package looks damaged, please record an unboxing video for verification.
2. Initiate Return: Contact us within 24 hours of delivery with your order details, pictures/video of the damage, and reason for return.
   Phone Number: 9624246332
   Whatsapp Business: 9624246332
   Email: balpanditofficial@gmail.com
3. Send Back the Package: Ship the item to our return address (provided upon request). Return shipping is to be handled by the customer.
4. Verification: Once we receive the returned package, our team will inspect it.
5. Refund/Replacement: After verification, we will issue a full refund or send a free replacement, as per your choice.

Non-Returnable Conditions

• Returns are not accepted for reasons other than damage.
• Used, opened, or incomplete sets cannot be refunded.

Our Promise

We know your baby’s learning journey is too important to wait. That’s why, in the rare case of a damaged delivery, we make sure your refund or replacement is processed quickly and hassle-free.

Important: Returns, replacements, and refunds are valid only for orders placed on www.balpandit.com. We do not process claims for products bought via third-party sellers or marketplaces.