Terms & Conditions

Welcome to Bal Pandit. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General

   • Bal Pandit is an eCommerce brand offering Hindu culture-based flashcards and toys for children.
   • By using our website or placing an order, you accept these Terms & Conditions and our Privacy Policy.
   • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

   • All product descriptions, images, and prices on our website are accurate to the best of our knowledge.
   • Colors and designs may vary slightly due to printing and display settings.
   • Our flashcards are designed for children under parental supervision and are not meant to be used as teething toys.

3. Orders & Payments

   • Orders are confirmed only after successful payment.
   • We accept payments via Razorpay, UPI, and Credit/Debit Cards.
   • All transactions are processed securely; we do not store payment details.

4. Shipping & Delivery

   • Orders are processed within 2 business days and shipped via our logistics partner Delhivery.
   • Estimated delivery timelines: 7 business days across India (may vary for remote areas).
   • Shipping charges, if any, will be displayed at checkout.

5. Returns & Refunds

   • Returns are accepted only in case of damaged or defective products.
   • Customers must notify us within 24 hours of delivery with proof (photos/video).
   • After verification, we will offer a refund or free replacement.
   • Return shipping is the customer’s responsibility unless otherwise agreed.

6. Data Privacy

   • We collect and use personal data strictly as per our Privacy Policy.
   • Your details will never be shared with third parties except logistics/payment partners for order processing.

7. Liability

   • Bal Pandit will not be held responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
   • We are not liable for misuse of products after delivery.

8. Governing Law

   • These Terms are governed by the laws of India.
   • Any disputes will be subject to the jurisdiction of courts in [Insert Your City/State].

9. Authenticity & Direct Sales

   • Bal Pandit flashcards are sold exclusively through our official website (www.balpandit.com). We do not have any authorized retailers, wholesalers, or marketplace sellers (Amazon, Flipkart, etc.). Please beware of counterfeit or dummy products sold elsewhere. Bal Pandit will not be responsible for purchases made outside our official website.

Our Commitment

At Bal Pandit, we aim to give parents peace of mind and children meaningful learning tools. If you ever face an issue, we promise to handle it with care and fairness.